Privacy Policy

We may collect and process the following information:
 

Information you provide

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• Name

• Email address

• Property address

• Phone number

• Any information submitted through contact forms or quote requests

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Automatically collected information

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• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Cookies and usage data

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We use your information to

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• Respond to enquiries and quote requests

• Provide roof cleaning and related services

• Improve our website and customer experience

• Communicate with you regarding appointments or services

• Comply with legal obligations

• Prevent fraud or misuse of our website

 

We only process your personal data where we have a lawful basis to do so.

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Cookies

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Our website may use cookies to improve functionality and analyse website traffic.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can control or disable cookies through your browser settings.

If you use analytics tools such as Google Analytics, include the following:

We may use analytics services such as Google Analytics to help us understand website usage and improve our services.

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Sharing your information

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We do not sell your personal information.

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We may share your information with trusted third parties where necessary, including:

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• Website hosting providers

• Email service providers

• Payment processors

• Analytics providers

• Contractors or service providers working on our behalf

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All third parties are required to keep your information secure and only use it for agreed purposes.

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How we store your data

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We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your information is stored securely and retained only for as long as necessary for business or legal purposes.

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​Your Rights

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Under UK data protection law, you have the right to:

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• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to certain types of processing

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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For more information, visit the official ICO website:

Information Commissioner’s Office (ICO)

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Third party links

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Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

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Changes to this privacy policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us 

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If you have questions about this Privacy Policy or your personal data, please contact:

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Bright and Beaming

info@brightandbeaming.co.uk

+447544 735 610